You made a mistake and you don't want your Lightspeed-ticket in your booking.
Is it Possible to delete this ticket in your booking?
So can I delete a Lightspeed ticket?
Yes, but not every platform has this possibility because it depends on two steps:
1/ Delete the ticket in Lightspeed - !! Be aware, not every LS-client has the ability to delete tickets.
2/ Delete it in the Mancloud booking - !! Be aware, not every Mancloud client has the ability to delete tickets
3) The ticket is gone.
Why can't I only delete the ticket in Mancloud?
Because if you delete it only in Mancloud, after 4 hours, the ticket will be back in your booking because of the 4-hourly update that Lighspeed send to Mancloud
What If I don't have the ability to delete the Lighspeed ticket?
If you didn't make an invoice yet: Add a supplement to the booking (with the correct VAT) and put in a negative amount per VAT type. If you invoice afterwords, everything is clear on the invoice.
If you already made an invoice: Make a credit note of your invoice.