How to invoice a no show

NO SHOW

 

If you have guests who didn't show up at the hotel you can handle this as a no show in ManCloud as following (either in the booking form or as a separate invoice):


IN THE BOOKING FORM 


1/ Cancel the room / whole booking

or: 

2/ Add a no show supplement with the amount of the total stay (this is at a 0% VAT rate) 

3/ Register the payment

4/ Create an invoice

Note: Check the 'unallocated cancelled allocation(s)'

 

 

SEPARATE INVOICE:

1/ Cancel the room / whole booking

2/ Go to administration > invoices & receipts > invoices

3/ Create an invoice 

3/ Search for the contact

 

4/ Create the invoice

5/ Save

6/ Register a payment


7/ Generate the invoice


 

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