How To make sure your emails are not treated as spam (SPF RECORD)

You can add an SPF record to your domain in order to officially allow ManCloud to send emails from another server than your regular mail server.

Most email providers, network security tools and spam filters check the presence of the SPF record.  If no SPF record is found, all emails sent from ManCloud will be considered as spam and are being blocked.

Pass the SPF record info below to your agent or email provider to avoid this.  If you manage your DNS records yourself, please verify that our include statement is present.

typenamevaluettl
TXT * OR yourdomain.com

v=spf include:_spf.mancloud.eu ~all

auto

If your domain already has a configured SPF record, you only need to add the exact string include:_spf.mancloud.eu in between "v=spf" and the closing "all"

example: if your current SPF record looks like this:

v=spf1 include:spf.protection.outlook.com ~all

It should be updated to look like the one below:

v=spf1 include:_spf.mancloud.eu include:spf.protection.outlook.com ~all

Don't create a second SPF record as this has been invalid since 2014.

Microsoft Outlook / Exchange users have to make sure that the include statement comes before the include statement of spf.protection.outlook.com
The reason for this is that the outlook.com SPF records end with a "Hard fail" (-all) which doesn't allow for additional include statements after this.  The Mancloud SPF statements allows other include statements as we use the recommended "Soft fail" (~all) at the end of our record

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk