Issues with the interface: Clear your Browser Cache

 

What is Browser Cache

ManCloud is a browser based platform and is therefore bound to the webbrowser's functionality.

Web browsers use an internal buffer, called the cache, where online resources are stored locally on your computer to speed up future requests.  This has a historical background, when internet connections were slow and traffic was expensive.

Because ManCloud is updated on a regular basis, the webbrowser sometimes uses it's local cached copies of the files instead of getting the latest version from the internet, resulting in unexpected issues with the interface.  A simple cleaning of the cache usually resolves this issue and can be done as outlined below.

 

How to clear the browser cache

Google Chrome

Shorcut: Ctrl+Shift+Delete (Windows)
             Cmd+Shift+Backspace (Mac) brings up the dialog, so you can skip step 1 to 3 below

  1. Click the 3 dots in the top right corner and choose Settings from the dropdown menu
  2. Scroll down to the link "Show advanced settings..." and click it
  3. Under Privacy, click the button "Clear browsing data..."
  4. A dialog is shown, allowing you to select what to clear and since when. Choose "Since the beginning of time" and make sure only "Cached images and files" is checked, no need to clear anything else
  5. Click the button "Clear browsing data" to clear all cached images and files
  6. Close the settings tab and reload the ManCloud pagechrome_clear_cache.png

 

Firefox

Shorcut: Ctrl+Shift+Delete (Windows) /
             Cmd+Shift+Backspace (Mac) brings up the dialog, so you can skip step 1 and 2 below

  1. Click the 3 horizontal bars in the top right corner and choose "Preferences"
  2. Click "Privacy" in the left column and click the link "clear your recent history"
  3. A dialog is shown, allowing you the select what to clear and since when.  Choose "Everything" in the time range dropdown.  If the details are not visible, click the triangle next to it and select only the "Cache" entry in the list
  4. Click "Clear now" to erase the local cache
  5. Close the settings tab and reload the ManCloud pagefirefox_clear_cache.png

Image result for logo safariApple Safari

  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
  2. In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
  3. Click Remove Now in the pop up window that appears
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